We all have those conversations waiting to be had, with employees, clients or indeed our bosses. Some good tips here to make sure you get chance to have your say in those conversations.
A difficult conversation has to be a two-way street. You’re unlikely to come to a resolution if you don’t hear the other person out. But equally important when addressing a conflict is getting your message across. So after you’ve thoroughly listened to your counterpart, increase the likelihood that they will see things your way by doing the following.